Sample orders let you evaluate quality, materials, and workmanship before committing to bulk quantities. They are sold at individual unit prices — or as low-MOQ batches for resale — and are shipped internationally via DHL Express with full door-to-door delivery.
1
Step One
Browse & Select Products
Browse products across all categories and add sample units to your cart. Samples are sold individually for evaluation, or as low-MOQ batches for resale. Every product page is built for business decision-making and displays:
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Dimensions
Size & measurements
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Material Details
Composition & origin
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Tiered Pricing
Price by qty level
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Production Time
Per-product lead time
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ITC HS Code
For customs planning
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MSRP
Suggested retail price
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Country of Origin
India
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Specifications
Full product details
2
Step Two
Secure Prepaid Checkout
All sample purchases are prepaid at checkout. Your order is confirmed only after successful payment authorization. DHL shipping costs are calculated via API at checkout and included in the total you pay.
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PayPal
Accepted worldwide. PayPal may independently offer instalment plans, Pay Later, or 30/60/90-day credit — subject to PayPal's eligibility criteria.
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Credit / Debit Card
Visa, Mastercard, and major cards accepted via encrypted payment gateway. No instalment options via this route.
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PayPal instalment and credit options are offered solely by PayPal and governed entirely by their terms. TICC has no involvement in approval, scheduling, or fees.
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Step Three
Order Confirmation & Processing
Once payment is confirmed, your order moves through our fulfilment process. Processing time varies by product type and production lead time (shown on each product page).
1
Our team verifies inventory availability and production capacity
2
Products are inspected and prepared for shipment
3
Export documentation is generated
4
Shipment is securely packed for international transit
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You will receive an order confirmation and invoice by email. Your invoice will also be available for download from your Account page on the website.
4
Step Four
International Shipping & Door-to-Door Delivery
All sample orders are shipped via DHL Express with door-to-door delivery directly to your specified address. At checkout, you will be presented with two customs handling options depending on your destination country.
Customs Options at Checkout
Choose how import duties are handled. The option available to you depends on your destination country.
OPTION 1Recommended
Prepay Duties at Checkout
Delivered Duty Paid (DDP) experience
✓Estimated customs duties calculated through DHL integration at checkout
✓You pay the full landed amount upfront — no payment interaction at delivery
✓TICC absorbs minor duty variance between estimated and final assessment
✓Smoother, fully door-to-door experience
Variance absorption does not apply when:
Customs reclassifies goods due to buyer-provided info · Additional regulatory docs are required · Shipment is modified or redirected by buyer instruction
OPTION 2
Pay Duties on Arrival
Standard DAP (Delivered At Place) model
✓Shipment dispatched under DAP terms
◆DHL will contact you when the shipment arrives in your country for duty payment
◆You pay import duties, VAT, or clearance charges before final delivery
◆TICC is not responsible for customs duty payments under this model
Customs & Regulatory Notes
✓Customs duties are determined by your local customs authority — not by TICC
✓Duty rates depend on HS code classification and declared shipment value
✓Customs authorities operate independently of both Indus Craft Co. and DHL
⚠Failure to pay customs charges may result in the shipment being returned or disposed of
⚠In cases of refusal or abandonment, refunds of goods or shipping may not be possible
Delivery Timeline
Delivery involves three phases. Total time is the sum of all three — customs is unpredictable and not included in the DHL transit window.
Phase 1
Processing
1–3
+ production time
Varies by product type. Check the production time on the product page.
Phase 2
DHL Transit
3–7
business days
Region dependent. DHL Express from India to your destination country.
Phase 3
Customs Clearance
Varies
by country
Not included in the DHL transit window. Responds promptly to DHL queries to minimise holds.
+91 94320 58888