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Featured guides

Shipping Customs

How does DHL calculate estimated shipping cost and customs duty at checkout?

Learn how DHL’s API estimates shipping costs and import duties at checkout and why final charges may vary.

Getting Started

Why should I register an account on The Indus Craft Co?

Discover the benefits of registering an account including order tracking, bulk discussions and supply planning.

Shipping Customs

How long does delivery take (production + shipping + customs)?

Learn how delivery timelines are calculated including made-to-order production, DHL transit and customs clearance.

Shipping Customs

Can I prepay customs duties at checkout or pay on arrival?

Choose between prepaid customs duties at checkout or paying duties on arrival with DHL door-to-door delivery.

Bulk Orders

When should I move from sample to bulk ordering?

Learn when and how to transition from sample evaluation to bulk ordering including MOQ and production planning.

Returns Claims

How are defects handled in handcrafted products?

Understand how Indus Craft Co handles defects in handcrafted products and what qualifies as normal variation.

Shipping Customs

What happens if my shipment is delayed or held at customs?

Learn what happens if your shipment is delayed or held at customs including duty payments and documentation steps.

Payments

Does Indus Craft Co provide payment terms?

Understand payment methods at Indus Craft Co. Sample orders are prepaid while PayPal may offer instalment options.

Shipping Customs

Which countries do you ship to?

Discover where Indus Craft Co ships worldwide including US, EU, Australia, UAE, Japan, Singapore and more.

Sample Orders

How do sample orders work on The Indus Craft Co?

Learn how sample orders work at Indus Craft Co, from prepaid checkout to DHL door-to-door delivery, customs clearance, and evaluation process.

Other Policy

Privacy Policy

Understand how The Indus Craft Co. collects and protects your data as a global B2B buyer of Eco-Friendly handcrafted Indian products.

Quality & Handcrafted Variation Policy

Understand natural variations in Eco-Friendly handcrafted products from TICC — and how to distinguish authentic variation from genuine defects.

Export Compliance Statement

TICC's export compliance covering IEC, GSTIN, LUT, HS codes, and zero-GST invoicing for Eco-Friendly handcrafted wholesale exports from India.

Fair Trade & Sustainability Policy

Discover TICC commitment to fair trade, Eco-Friendly materials, artisan welfare, and sustainable production across India's craft traditions.

Certification & Compliance Policy

Certification and compliance guide for TICC's Eco-Friendly wholesale products — covering USA, UK, EU, Canada, and Australia import requirements.

Sampling Policy

Order samples of Eco-Friendly handcrafted products from TICC. Learn about timelines, DHL shipping, credit eligibility, and bulk order conversion.

Wholesale Terms of Sale

Review the complete wholesale terms of sale for The Indus Craft Co. — covering orders, lead times, SGS inspections, Eco-Friendly dispatch, and payment.

Terms of Use

Review the terms governing your use of The Indus Craft Co. website — a sustainable, Eco-Friendly B2B wholesale platform for handcrafted Indian products.

Shipping, Duties & Delivery Policy

TICC ships Eco-Friendly handcrafted wholesale orders via DHL Express. Learn about delivery timelines, customs duties, and bulk shipping logistics.

Pricing Policy

Learn about The Indus Craft Co.'s transparent pricing for Eco-Friendly handcrafted wholesale orders, including MOQs, FOB rates, and bulk order tiers.Learn about The Indus Craft Co.'s transparent pricing for Eco-Friendly handcrafted wholesale orders, including MOQs, FOB rates, and bulk order tiers.

Returns, Damage & Claims Policy

The Indus Craft Co.'s policy on returns, transit damage, and Eco-Friendly wholesale claims — with clear timelines and filing steps explained.

Cookie Policy

Learn how The Indus Craft Co. uses cookies on its Eco-Friendly handcrafted wholesale website and how to manage your browser preferences.

Cancellation Policy

cancellation policy wholesale India, order cancellation export, The Indus Craft Co., sustainable wholesale India, handcrafted export India, deposit forfeiture wholesale, custom order cancellation, artisan impact cancellation, B2B order cancel

Modern slavery ethical sourcing statement

TICC's zero-tolerance commitment to modern slavery and ethical sourcing of Eco-Friendly handcrafted products across its entire artisan supply chain.

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The Indus Craft Co.

Sustainable Indian crafts, handmade with natural materials for conscious wholesaler, retailers and global buyers.

Contact 24 x 7

whatsapp+91 94320 58888